How can I contact BORO support from abroad?

Live chat and email work from abroad too. If you are logged in to your account, the answer comes faster.

If I'm in Dhaka, which channel should I use first?

If you're in Dhaka, use live chat first. If you have questions about bKash, Nagad or Rocket, that provides the fastest solution.

When does BORO Help respond quickly?

Fewer crowds at night. Then the answer usually comes quickly, especially for general account questions.

Can you write to support without logging in?

Yes, you can. However, if you provide BORO login information, the team can verify your request quickly.

Is support easy to get from the BORO app?

Yes, you can access support directly from the app. If notifications are on, you won't miss the reply.

BORO Support, contact and live chat in one place

No trouble getting BORO Support, speak directly from Dhaka or any city, and get a quick answer.

Download the BORO App

Where is the Dhaka-based official support located

BORO Contact team listens to Dhaka-based users first; if phone problems occur, contact BORO Help to open channel.

Questions about bKash, Nagad, and Rocket are also here; many in Bangladesh message after evening, so responses come quickly then.

BORO Support's speed at a glance

Rating

4.4 out of 5

Reviews

24,277

Active user

145,115

Uptime

99.5%

Three easy contact channels

Email Support

Write to [email protected] with account, login and app issues here

Live Chat

Chat on the site for fast answers; small questions usually within minutes.

Phone Support

Call +880 2 5555 0186; this helps with complex verification processes.

Which one to take

For a quick answer, use Live Chat; for sending documents, Email is better; if BORO Login is stuck, a screenshot helps.

New users first try BORO App to log in; if problems persist, the support team shows what to do.

4 steps to BORO Help

1. Keep the information

Keep username, phone and issue together to speed up verification

2. Choose the right channel

Fast answers in chat, details by email, and complex issues by phone

3. Describe problem in one line

Start with a clear sentence; it reduces unnecessary messages.

4. Move on after answer

Follow what the support says first; otherwise provide new information.

Common questions about BORO Contact

Can you contact from abroad?

Yes, email and live chat both work from abroad.

Can I get help without an account?

For general questions you’ll get help; with BORO Login, verification is faster.

Where to submit questions about bKash or Nagad?

Submit via the support channels during transactions; screenshots help.

How long for night replies?

Usually starts within a few minutes; for complex cases, it may take longer.

Is BORO App support fast?

Yes, app notifications and in-app messages show answers quickly.

If you need more, see these pages.

For account setup BORO App Guide See login problems here Connection issue solution Work tips on the page

Banking questions Bangladeshi banking information And general support Customer support center Needed for use

Download the BORO App now

Chat, help and notifications together by installing the app; BORO Support is easier on mobile.

Download the APK